Terms of Use

Welcome to Fflipp, an online platform where you can create, share, and flip interactive digital flipbooks. These Terms of Use ("Terms") govern your use of our website located at www.fflipp.com ("Site") and any related services ("Services"). By accessing or using Fflipp, you agree to be bound by these Terms. If you do not agree, please do not use our platform.

1. Acceptance of Terms

By using Fflipp, you confirm that you are at least 16 years old to create an account and capable of entering a binding agreement. If you are under 16, you may not use Fflipp. We may update these Terms periodically and continued use after changes constitutes acceptance.

2. Services Provided

Fflipp allows you to:

• Create and upload flipbooks using supported file formats (e.g., PDF, JPG).
• Share flipbooks publicly or privately via links, embeds, or social media.
• Access basic features for free, with optional paid premium subscriptions and Pay-As-You-Go features.

We reserve the right to modify, suspend, or discontinue the Services (or any part thereof) at any time, with or without notice. You agree that Fflipp shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the Services, including the loss of access to flipbooks unlocked via Fflipp Credits.

3. User Accounts

• You may sign up using an email account or other methods we provide.
• You are responsible for maintaining the confidentiality of your account's credentials.
• Notify us at support@fflipp.com if you suspect unauthorized use.

4. Subscriptions and Fflipp Credits

Fflipp offers premium features through recurring subscriptions ("Pro" and "Business" plans) and a Pay-As-You-Go virtual currency ("Fflipp Credits").

• Subscriptions: If you enroll in a recurring subscription, you authorize Fflipp (via our third-party payment processor, Stripe) to charge your payment method on a recurring basis. You may cancel your subscription at any time via your account dashboard.
• Nature of Fflipp Credits: "Fflipp Credits" are a virtual currency that can be purchased and used solely within the Fflipp platform to unlock specific premium features for individual flipbooks. Fflipp Credits have no monetary value outside of our Services and cannot be exchanged for cash, transferred to other users, or sold.
• Refunds and cancellation:
  • Free trials: you won't be charged if you cancel before your free trial ends.
  • Subscriptions: if you cancel within 14 days after your first payment, we will refund you minus a proportionate amount for the days you have used. After that, cancelling stops future payments and you keep access until the end of the period you have paid for; we don't refund the rest of that period.
  • Fflipp Credits: once credits are added to your account, the purchase is final, except where the law requires otherwise.

  Nothing in these Terms limits any rights you have under consumer law.

• Usage and Expiry: Once Fflipp Credits are applied to unlock a feature on a specific flipbook, they are considered consumed and cannot be returned to your balance, even if you subsequently delete that flipbook. Fflipp Credits do not expire as long as your account remains active. However, if you choose to permanently delete your account, or if your account is terminated by Fflipp due to a violation of these Terms, any remaining Fflipp Credit balance is forfeited immediately and without compensation.
• "Lifetime" Access: Where features are described as "Unlocked Forever" or "Lifetime Access" via Credits, this is defined as the lifetime of the Service. This means you will have access to these features for as long as Fflipp.com remains operational and supported by us. It does not grant a perpetual property right that survives the termination of the Service.
• Pricing Changes: We reserve the right to change the purchase price of subscriptions or Fflipp Credits, or the number of Credits required to unlock specific features, at any time. Such changes will not affect features you have already unlocked.

5. User Content

• Your Ownership: You retain full ownership of all PDFs, images, text, and other data you upload to Fflipp ("User Content"). We do not claim any ownership rights over your User Content.
• Commercial Rights: You are free to use your created flipbooks for commercial purposes (e.g., portfolios, catalogs, digital products), provided such use complies with these Terms or applicable laws.
• License to Fflipp: By uploading User Content, you grant Fflipp a worldwide, non-exclusive, royalty-free license to host, store, reproduce, modify (for formatting purposes, such as converting PDF to flipbook format), and display your User Content solely as necessary to provide the Services to you and your viewers.
• Termination of License: This license ends when you remove your User Content or delete your account, except regarding residual backups or where content has been shared with others who have not deleted it.
• Fflipp’s Rights: Fflipp retains all rights, title, and interest in the Site, the Services, the flipbook viewer technology, the interface, and all underlying software and code. You may not duplicate or reverse-engineer the Fflipp technology.
• Liability for Content: You acknowledge that Fflipp acts as a passive conduit for the distribution of User Content. We are not responsible for the accuracy, quality, or integrity of any User Content, nor are we liable for any loss of value or commercial opportunity resulting from the loss, corruption, or unavailability of your User Content.

6. Intellectual Property

• All Fflipp trademarks, logos, and software are our property or licensed to us. You may not use them without permission.
• Report copyright infringement via our DMCA process at dmca@fflipp.com, including a detailed notice per U.S. Digital Millennium Copyright Act requirements.

7. Third-Party Services and Links

• Third-Party Integrations: The Service may integrate with or allow you to use third-party services (e.g., YouTube video embeds, Google Maps, Social Login). Fflipp does not control these services. We are not liable for any issues, downtime, or data loss caused by these third-party providers, nor for any changes to their terms or APIs that may affect the functionality of your flipbooks.
• Interactive Hotspots: You are solely responsible for the destination and content of any links or "hotspots" you add to your flipbooks. Fflipp does not verify or endorse linked content. We are not liable for any damages arising from users clicking on external links within your flipbooks.
• Availability: We do not guarantee that third-party features (like video embeds) will remain available indefinitely. If a third-party provider restricts access, we may be forced to disable those features without compensation.

8. Prohibited Conduct

You agree not to:

• Upload illegal, harmful, or offensive content (e.g., hate speech, pornography).
• Attempt to hack, disrupt, or reverse-engineer Fflipp.
• Use automated tools to scrape or misuse data. Violations may result in account suspension or legal action.

9. Limitation of Liability

Fflipp is provided "as is" without warranties of any kind. To the maximum extent permitted by law, we are not liable for:

• Any indirect, incidental, or consequential damages.
• Content uploaded by users or third parties. Your sole remedy is to discontinue the use of the Services.

10. Indemnification

You agree to indemnify and hold Fflipp harmless from claims arising from your use of the platform, User Content, or violation of these Terms.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of New Zealand. Any disputes will be resolved through arbitration in Auckland, New Zealand, unless prohibited by local law. You may also have rights under your local jurisdiction that cannot be waived.

12. Termination

We may terminate or suspend your account for violations of these Terms. You may delete your account at any time via your Fflipp User Account Dashboard.

13. Changes to Terms

We may update these Terms, with notice via email or the Site. Continued use after changes indicates acceptance.

14. Contact Us

Fflipp is operated by JCAD Studio Limited, a company registered in New Zealand (NZBN 9429042135777). For questions, contact us at support@fflipp.com.

JCAD Studio Limited, GridAKL / John Lysaght, 101 Pakenham Street West, Wynyard Quarter Innovation Precinct, Auckland 1010, New Zealand.