At Fflipp, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our Site and Services, accessible at www.fflipp.com. By using Fflipp, you consent to this Policy.
1. Information We Collect
- Account Data: When you sign up, we collect information such as your name, date of birth, email address, and password. If you sign up using a third-party service like Google, LINE, or Adobe, we collect the profile information you authorize, such as your name, email, and unique ID from that service.
- Transaction Data: If you purchase Fflipp Credits or a subscription, we collect and store a record of the transaction, including the date, amount, and payment provider reference (e.g., Stripe Session ID), as well as a history of how you spend your Credits within the Service (e.g., which flipbooks you unlock). We do not store your full credit card number or payment credentials on our servers.
- Usage and Analytics Data:
- Interaction Data: We collect information about how you use our Services, such as the pages you visit, the features you use, and which flipbooks you view.
- Device and Browser Data: We collect standard log data, including your IP address, browser type, and operating system.
- Event Data: To provide our creators with performance insights, we log specific events when a flipbook is viewed, liked, or when a lead is captured. This includes the viewer's IP address, from which we derive the country of origin.
- User Content: Flipbooks, images, videos, text, and associated metadata you upload to the platform.
- Optional Data: Information you provide through feedback, contact forms, or customer support inquiries.
2. How We Use Your Information
- To Provide and Improve Services: We use your information to operate, maintain, and enhance the Fflipp platform.
- To Personalize Your Experience: To recommend content and customize your dashboard.
- For Analytics and Performance: We process Usage and Event Data to provide our creators with aggregated, anonymized statistics about their flipbook performance, such as total view counts, like counts, and a summary of views by country. The raw IP address of a viewer is used for this calculation but is not shared with the flipbook's creator.
- For Security and Compliance: To protect our platform against fraud and abuse, and to comply with legal obligations (e.g., DMCA requests).
- For Communication: To send you service-related announcements, and with your consent, for marketing purposes (e.g., newsletters).
- Date of Birth: To verify your age and ensure compliance with legal age restrictions for using our services.
3. Legal Basis for Processing
We process your data based on the following legal grounds:
- Consent: Where you have given us explicit consent (e.g., for optional marketing emails).
- Contractual Necessity: To fulfill our service agreement with you.
- Legitimate Interests: For purposes like security, fraud prevention, and providing our core analytics features. We always balance our legitimate interests with your data protection rights.
4. Sharing Your Information
We do not sell your personal data. We may share it with:
- Service Providers: Third parties who provide essential services (e.g., hosting, payment processing, email delivery) under strict confidentiality agreements.
- Legal Authorities: If required by law or to protect the rights and safety of Fflipp and its users.
- Business Transfers: If Fflipp is involved in a merger or acquisition, your data may be transferred to the new entity under the terms of this Privacy Policy.
5. Data Security
We implement industry-standard technical and organizational measures (such as encryption and access controls) to protect your personal data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute protection.
6. Your Rights and Choices
Depending on your jurisdiction (e.g., under GDPR or CCPA), you may have the right to:
- Access, correct, or request deletion of your personal data.
- Opt out of marketing communications via the unsubscribe link in our emails.
- Restrict or object to certain types of data processing.
To exercise these rights, please contact us at privacy@fflipp.com .
7. International Data Transfers
Your data may be stored and processed on servers located outside of your country of residence, including in New Zealand, the US, or other countries. We ensure that cross-border data transfers comply with applicable data protection laws, using mechanisms like the EU Standard Contractual Clauses.
8. Children’s Privacy
Fflipp is not intended for users under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have, we will take steps to delete it promptly.
9. Cookies and Tracking Technologies
We use cookies and similar technologies for essential functions, performance analytics, and to remember your preferences. For detailed information and to manage your consent preferences, please see our Cookie Policy.
10. Data Retention
We retain your personal data for as long as your account is active or as needed to provide you with our Services and to comply with our legal obligations. Afterward, we will securely delete or anonymize it.
11. Managing and Deleting Your Information
You can review and update your account information at any time by visiting your profile page. You may also permanently delete your account and all associated data from your profile page. When you delete your account, all of your created flipbooks, uploaded media, and personal information will be permanently removed from our servers.
Learn more about what data will be deleted.
12. Changes to Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or a prominent notice on our Site. Your continued use of Fflipp after such changes constitutes your acceptance of the new Policy.
13. Privacy Policy for Fflipp Chrome Extension
🔍 Information We Collect
The Fflipp Chrome Extension may collect:
- The URL of PDF files you choose to convert
- Basic usage data (e.g. clicks, interactions)
We do NOT collect:
- personal identity information
- browsing history outside PDF usage
- passwords or sensitive data
⚙️ How We Use Information
We use the collected information only to:
- Convert PDF files into flipbooks
- Improve extension performance and user experience
🔐 Data Sharing
We do NOT sell or share your data with third parties.
🌐 External Services
When converting a PDF, the file URL may be sent to our servers (Fflipp.com) for processing.
🧩 Permissions Justification
The extension uses browser permissions only to:
- Detect PDF pages in your active tab
- Enable one-click conversion functionality
14. Contact Us
If you have any questions or concerns about your privacy, please email us at privacy@fflipp.com.
